GREEN HOTEL SOP
旅館常用術語
來源：旅館常用術語.xlsx
轉換日期：2026-05-29
| 常 用 詞 彙 中 英 文 對 照 縮 寫 表 | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| 英文縮寫 | 中英文對照 | 英文縮寫 | 中英文對照 | ||||||
| AC | Alien Card 在台居留證 | M/C | Morning Call 晨呼 | ||||||
| ADD | Additional 新增 | MSG | Message 留言 | ||||||
| ADJ | Adjust 調整 | Pre-Auth | 預先授權 (過卡) | ||||||
| AR | Adjoining Room 相鄰房 | NS | No Show 訂房未入住(亦無取消) | ||||||
| AT | Arrival Transfer 接機 | NSMK | Non-Smoking 禁菸房 | ||||||
| BL | Black Listed 黑名單 | O/A | Own Account 自行付款 | ||||||
| C/I | Check-In 入住 | P/B | Pay By XXX 由XXX支付 | ||||||
| C/O | Check-Out 退房 | P/F | Pay For XXX 幫XXX支付 | ||||||
| CFM | Confirm 確認 | PKG | Package 專案(二館 澡盆組) | ||||||
| CHG$ | Change Rate to XXX 換價 | PLS | Please 請 | ||||||
| COMP | Complementary 招待 | QR | Quiet Room 安靜房 | ||||||
| COT、B床 | Baby Cot 嬰兒床 (二館 B床) | EXP C/O | Express C/O 快速退房 | ||||||
| DSRR | Don't Show Room Rate 勿SHOW房價 | RC/RM | Bill to T/A 由旅行社月結 | ||||||
| DEP | Departure 離開 | RM CTL | RM CTL (City Ledger)公司支付房費 | ||||||
| DF | Different Floor 不同樓層 | ALL CTL 公司支付所有帳款 | |||||||
| DND | Do Not Disturb 請勿打擾 | RG | Return Guest 回住客 | ||||||
| DU | Day Use Room 休息房 | RM | Room 房間 | ||||||
| DT | Departure Transfer 送機 | RQ | Request 要求 | ||||||
| ENT | Entertainment 招待 | S/W | Share With XXX 與XXX分享 | ||||||
| FOC | Free Of Charge 免費 | SCRN | Screen Call 過濾電話或訪客 | ||||||
| FUG | Force Upgrade 強制升等 | S/F | Same Floor 同樓層 | ||||||
| GTD | Guarantee 保證訂房 | SMK | Smoker 吸菸者 | ||||||
| HC | Handicapped 無障礙房 | VIP | Very Important Person 重要賓客 | ||||||
| HF | High Floor 高樓層 | T/A | Travel Agent 旅行社 | ||||||
| HU | House Use 同仁自行使用 | T/W | Travel With 與誰同行 | ||||||
| ID | Identification Card 身分證 | TI | Travel Industry staff 同業 | ||||||
| IFM | Inform 告知 | UG | Upgrade 升等 | ||||||
| INCO | Incognito 匿名入住 | VHR | Voucher 住宿券 | ||||||
| LAR | Late Arrival 延後抵達 | W/L | Wait List 等候名單 | ||||||
| LF | Low Floor 低樓層 | W/ | With 與 | ||||||
| LS | Long Staying Guest 長住客 | W/I | Walking Guest 無訂房散客 | ||||||
| LCO | Late C/O 延遲退房 | W/O | C/O 帶走東西 | ||||||
| S/P | Special Rate 特殊價格 | E/I | Early C/I 提早入住 | ||||||
| XB | Extra Bed 加床 | XBF | Extra Breakfast 加購早餐 | ||||||
| GIT | Group Individual Traveler 有訂房的團客 | ||||||||
| FIT | Frequently Individual Traveler 有訂房的散客/直客 | ||||||||
本頁由原始 Excel 表格轉換，保留縮寫與中英文對照版面。